PLEASE READ THESE SINGLE SIGN-ON TERMS AND CONDITIONS (“SSO Terms”) CAREFULLY AND MAKE SURE YOU UNDERSTAND THEM BEFORE CREATING A SINGLE SIGN-ON ACCOUNT. THESE TERMS OF USE AFFECT YOUR LEGAL RIGHTS AND INCLUDE A WAIVER OF YOUR RIGHT TO A JURY TRIAL AND RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR ARBITRATION. ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OF CONDITIONS, YOUR USE OF THE SERVICES, OR ANY RELATIONSHIP BETWEEN THE PARTIES SHALL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION.


1. Introduction

1.1. We, Jaguar Land Rover North America, LLC (“JLR USA”, “our”, “us” or “we”), offer a service which enables you to create a generic digital account, allowing you to use the same login data for all participating JLR websites, channels, and applications (“SSO Account”).

1.2. You may update and manage your SSO Account which includes your personal details and preferences through participating JLR websites, channels, and applications.

1.3. Please note that your use of your SSO Account is also subject to our privacy policies, which are incorporated herein by this reference and can be found at https://www.jaguarusa.com/privacy-legal.html and https://www.landroverusa.com/privacy-policy.html. By using this SSO Account, you acknowledge that you have read and understood this Privacy Policy.

2. Terms and Conditions

2.1. By registering for an SSO Account you are expressly agreeing to be bound by these SSO Terms and the our General Terms of Use, which are incorporated in their entirety and available at https://www.jaguarusa.com/terms-conditions.html (“General Terms”). The General Terms and SSO Terms are referred to collectively as “Terms.” If you do not wish to be bound by these Terms, please do not register for an SSO Account.

2.2. We reserve the right to change these Terms in whole or in part, at any time. Your continued use of the SSO Account after any such changes constitutes your acceptance of the revised SSO Terms.

2.3. These Terms should be read alongside the Terms and Conditions for each JLR website and application. In the event of any inconsistency between the SSO Terms, General Terms, and any Terms and Conditions of a specific JLR website or application, the Terms and Conditions of such specific JLR website or application shall prevail.

2.4. The Terms shall remain in effect until you terminate your SSO Account or otherwise end all subscriptions to our various websites, channels and applications.


3. Use of Your SSO Account

3.1. Your SSO Account is provided free of charge and for domestic and private use only. You shall not use your SSO Account or reproduce any of the content contained in any JLR websites, channels or applications for any commercial, business or re-sale purpose and we have no liability to you for any business losses whatsoever.

3.2. By using the SSO Account, you warrant that you will not:

3.2.1. Use the SSO Account in a manner inconsistent with the Terms or in any way that violates any local, national, or international laws or regulations;

3.2.2. Permit anyone else to use your SSO Account or attempt to gain access to another user’s account;

3.2.3. Attempt to circumvent or compromise any security measures;

3.2.4. Resell or repurpose your SSO Account; or

3.2.5. Infringe our intellectual property rights or those of any third party in relation to your use of the SSO Account.

3.3. In the event you breach any of these Terms or we suspect misuse of your login details or your SSO Account, we shall have the right to terminate your SSO Account and/or deny you access to any JLR website, channels or applications with or without notice. We also reserve the right to hold you liable for all consequences of such misuse.

3.4. If we do not enforce our rights against you, or we delay in doing so, that does not mean we have waived our rights or that you do not have to comply with any of your obligations, either in the instant case or in the future.

3.5. We are entitled to immediately terminate your SSO Account and/or discontinue the single sign-on service, in whole or in part, at any time, for any reason.


4. Registration and Availability

4.1. The personal information you provide upon registration must be true, correct, and complete. You are responsible for maintaining and promptly updating such information in the event it changes. Creating an SSO Account requires you to create a confidential login password. You are solely responsible for maintaining the confidentiality of your login, password, and all other account credentials. You agree to not disclose your login details to anyone and to take all reasonable measures to prevent unauthorized use of your SSO Account. You agree to be liable for all consequences resulting from any unauthorized use of your SSO Account.

4.2. We reserve the right to refuse registrations for an SSO Account on a case by case basis in our sole discretion, for any reason whatsoever.

4.3. While we shall use our reasonable endeavors to maintain services and communications, and keep content up to date, we are unable to guarantee the accessibility of any of our websites, channels or applications, nor do we make any promises about the accuracy or completeness of the content or information contained within.

4.4. We may, in our sole discretion, make changes to the single sign-on service and may modify or discontinue (on a temporary or permanent basis) certain functions of the service, including the termination of the single sign-on service in its entirety. If these changes are not acceptable to you, you may close your SSO Account at any time.


5. Intellectual Property

5.1. All intellectual property rights including, to the extent applicable, copyright, trademarks, design rights, patents or other intellectual property rights whether registered or not, are owned by or licensed to us unless otherwise indicated.

5.2. Except for use of your SSO Account in accordance with these SSO Terms, you are granted no rights to use or, without limitation, copy, modify, transmit, distribute, display, reproduce, publish, license or in any way use any of the intellectual property contained within any JLR websites, channels, or applications without our prior written consent.

6. SSO ACCOUNT’S PASSWORD AND SECURITY.

6.1. We use reasonable precautions to protect the privacy of your SSO Account. You, however, are solely responsible for protecting your SSO Account’s UserID and password from disclosure to third parties, and you are not permitted to circumvent the use of required encryption technologies, if any. You agree to (i) immediately notify JLR USA of any unauthorized use of your SSO Account, or any other breach of security, and (ii) ensure that you exit from your SSO Account at the end of each session. While we use commercially reasonable efforts to protect the security of your SSO Account, we do not and cannot guarantee or warrant that information transmitted through the Internet is secure, or that such transmissions are free from delay, interruption, interception or error.

6.2. In creating and using your SSO Account, you agree to: (i) provide true, accurate, current and complete information about yourself on any registration form required for the SSO Account (such information being the “Registration Data”); and (ii) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is false, inaccurate, not current or incomplete, or if JLR USA has reasonable grounds to suspect that such information is false, inaccurate, not current or incomplete, then we have the right to suspend or terminate your User Account and refuse any and all current or future use of your User Account.

6.3. SSO Accounts and UserIDs are non-transferable. You may not share your SSO Account or login credential with any other person. You are solely responsible for preventing unauthorized access to your SSO Account.

7. Limitations of Liability

IN NO EVENT SHALL JLR USA BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SSO ACCOUNT, WEB PROPERTIES AND/OR ANY PRODUCTS OR SERVICES PROVIDED IN CONNECTION WITH THE SSO ACCOUNT OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SSO ACCOUNT, ANY CONTENT AND/OR ANY PRODUCTS OR SERVICES PROVIDED IN CONNECTION WITH THE SSO ACCOUNT, INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR INTERRUPTION IN ITS USE OR AVAILABILITY. JLR USA'S LIABILITY IS LIMITED TO THE EXTENT OF ACTUAL DAMAGES INCURRED BY YOU, NOT TO EXCEED THE AMOUNT YOU ACTUALLY PAID TO JLR USA FOR GOODS OR SERVICES THROUGH THE SSO ACCOUNT, AND EXCLUSIVE OF AUTOMOBILE PURCHASES, LEASES, FINANCING AND VEHICLE MAINTENANCE OR SERVICE, IN THE PRIOR SIX (6) MONTHS, IF ANYTHING. JLR USA IS NOT LIABLE FOR ANY PERSONAL INJURY, INCLUDING DEATH, OR PROPERTY DAMAGE CAUSED BY YOUR USE OR MISUSE OF THE WEB PROPERTIES AND/OR THE CONTENT. REMEDIES UNDER THESE TERMS ARE EXCLUSIVE AND ARE LIMITED TO THOSE EXPRESSLY PROVIDED FOR IN THESE TERMS. IN STATES OR JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE LIABILITY OF JLR USA WILL BE LIMITED TO THE EXTENT PERMITTED BY APPLICABLE LAW.

8. Disclaimer

8.1. THE SINGLE SIGN-ON SERVICE IS PROVIDED ON AN “AS IS”, AND “AS AVAILABLE”, WITHOUT ANY WARRANTIES OF ANY KIND. WE CANNOT GUARANTEE THAT IT WILL BE ERROR FREE OR CONTINUOUSLY AVAILABLE. THE SINGLE SIGN-ON SERVICE MAY BE SUBJECT TO PERIODS OF DISRUPTION AND/OR DOWNTIME DURING PERIODS OF MAINTENANCE OR MODIFICATION, OR INTERRUPTION TO THIRD PARTY MEDIA AND COMMUNICATIONS. WE MAKE NO REPRESENTATIONS OR WARRANTIES THAT DEFECTS WILL BE CORRECTED OR THAT THE WEB PAGES OR APPLICATIONS ACCESSED THROUGH THE SINGLE SIGN-ON SERVICE, ARE OR WILL REMAIN FREE FROM ANY VIRUSES, WORMS, TIME BOMBS, DROP DEAD DEVICES, TROJAN HORSES OR OTHER HARMFUL COMPONENTS. JLR USA DOES NOT GUARANTEE THAT YOU WILL BE ABLE TO ACCESS OR USE THE SINGLE SIGN-ON SERVICE AT TIMES OR LOCATIONS OF YOUR CHOOSING, OR THAT JLR USA WILL HAVE ADEQUATE CAPACITY FOR THE SINGLE SIGN-ON SERVICE AS A WHOLE OR IN ANY SPECIFIC GEOGRAPHIC AREA. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SINGLE SIGN-ON SERVICE IS AT YOUR SOLE RISK. JLR USA MAKES NO REPRESENTATION OR WARRANTY REGARDING GOVERNMENT COMPLIANCE OF ANY SOFTWARE USED IN RUNNING SINGLE SIGN-ON SERVICE.

8.2. You agree to defend, indemnify and hold harmless JLR USA and its directors, officers, employees and agents from and against any and all claims, demands, suits, proceedings, liabilities, judgments, losses, damages, expenses and costs (including reasonable attorneys’ fees) assessed or incurred by JLR USA, directly or indirectly, with respect to or arising out of: (i) your failure to comply with these SSO Terms; (ii) your breach of your obligations under these SSO Terms; and/or (iii) your use of the rights granted hereunder, including without limitation any claims made by any third parties.

9. Agreement to Arbitrate and Class Waiver

Please read this provision carefully. It includes an agreement to mandatory arbitration, subject to a limited exception, which means that you agree to submit any dispute related to your use of the SSO Account and any of the Web Properties to binding individual arbitration rather than proceed in court. This provision also includes a class action waiver, which means that you agree to proceed with any dispute individually and not as part of a class action.

9.1 Agreement to Arbitrate. This Section 9 addresses the resolution of any claim, dispute, or controversy you or another brings against JLR USA as well as its employees, parents, subsidiaries, affiliates, beneficiaries, agents, or assigns related to or arising from these SSO Terms, SSO Account, the Website, or the Web Properties (“Claim”). You may not pursue a Claim as part of a class action. Unless we elect otherwise, and subject to the below, you agree to submit your Claim to final and binding arbitration for resolution by one of the following arbitration administers, American Arbitration Association or JAMS. The arbitration will be conducted in accordance with the rules of the chosen arbitration administrator at the time you file your Claim, except that this Section 9 will prevail in the event of any conflict between it and the administrator’s rules. You understand that you are waiving your right to a trial by jury.

9.2 Class Action Waiver. You agree that any arbitration or legal proceeding shall be conducted only on an individual basis and not in a class, consolidated, or representative action. You understand that you are waiving your right to participate in a class action or class-wide arbitration.

9.3 Notice. Prior to seeking arbitration, you must send us a written notice, by certified mail, describing (a) the nature and basis of the Claim; and (b) the specific relief sought. The notice must be addressed to: Dispute Resolution Agent, Jaguar Land Rover USA, LLC, 100 Jaguar Land Rover Way, Mahwah, New Jersey 07495 USA. If JLR USA and you do not reach an agreement to resolve the Claim within 30 days after we receive the notice, you may commence an arbitration proceeding.

You waive your right to participate in legal proceedings related to a Claim if you do not notify us of the Claim within 100 days of the event or events giving rise to the Claim.

9.4 Fees. We will pay all filing, administration, and arbitrator fees in connection with an arbitration, provided however that you agree to reimburse us for all monies previously disbursed by us that are otherwise your obligation to pay under the rules of the arbitration administrator in the event the administrator finds that either the substance of your Claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)).

9.5 Small Claims Court. Instead of arbitration, you can elect to bring your Claim in small claims court at your own expense and proceed on an individual basis for any such Claim that is within the court’s jurisdiction. But all other restrictions in this Section 9, including the prohibition on class actions (or similar collective actions) still apply if you pursue a Claim in small claims court.

10. Other important terms

10.1. Each of the provisions in these Terms operates separately. If any provisions are determined to be illegal, invalid or otherwise unenforceable then the remaining provisions shall remain in full force and effect.

10.2. These Terms are governed by the laws of the State of New Jersey. Subject to the provisions of the Arbitration Section set forth above, you agree and hereby submit to the exclusive personal jurisdiction and venue of the state or federal courts in the State of New Jersey, with respect to such matters.

Jaguar Land Rover North America, LLC
100 Jaguar Land Rover Way
Mahwah, New Jersey 07495
Attn: Customer Care – Web Site
(800) 346-3493
privacy@jaguarlandrover.com

Copyright © 2024 Jaguar Land Rover North America, LLC. All Rights Reserved.

EFFECTIVE AS OF: December 3, 2024

LAST UPDATED: December 3, 2024